Welcome to (Referred to as “the website/ online service”).

The website is operated by Umar Bin Abdul Aziz Perfume LLP. (referred to as “we/our/us”) in India.

As a user (referred to as “you/your/Customer”) of the website you must read and acknowledge the following terms and conditions:

By accessing this website, you agree to be bound by its Terms and Conditions. Please read carefully the Terms and Conditions before using the online service. If you do not agree (or cannot comply with) any of the Terms and Conditions, do not use the online service of Umar Bin Abdul Aziz.


Use of the website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” as per local Contract Acts are not eligible to use the website.

If you are a minor (i.e. under the age of 18 years), you may use this website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Those who choose to access the website from outside of India are responsible for compliance with local laws whenever applicable.

Except where additional conditions are provided which are specific to products or services, these Terms and Conditions supersede all previous representations, understandings or agreements.


You are prohibited from violating or attempting to violate the security of the website, including without limitation:

  • Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
  • Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the website, overloading, and “flooding”, “spamming,” mail bombing “or crashing”.
  • Sending unsolicited email, including promotions and/or advertising of products or services
  • Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the website or any activity being conducted on the website. The website will investigate occurrences that may involve such violations and cooperate with law enforcement authorities in prosecuting users who are involved in such violations.


  • One registration only is allowed per person. An eligible entrant must be an adult, holding a valid ID, must enter on their own behalf, and must submit their full name, local mobile number and e-mail address.
  • The details provided by you during registration will be protected in accordance with our privacy policy.
  • Umar Bin Abdul Aziz Perfume LLP reserves the right to change these Terms and Conditions at any time.

Registration includes the information (your information) that you need to provide us to deal with you and also to contact you. You agree that we may use (and update) your information to manage your Registration and to control your identity during the online checkout process.

The details provided by you during registration will be protected in accordance with our privacy policy. Your information will form part of a record of your dealings with us. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

The website assumes no liability to any person for any loss or damage which may arise as a result of any failure by you in protecting your password or account. Any suspicious activities on your account shall be notified by contacting us immediately through any means.


As you use the website and communicate with us electronically, you also consent to receive communications from us electronically, by means of emails, newsletters or by posting notices such as disclosures on the website. You agree that any communication that we provide to you electronically satisfy any legal requirement, as in writing.

We may monitor, record, store and use any telephone, email or other electronic communications with Your Information for training purposes, to check instructions given to us and to improve the quality of our customer service.


While the website strives to provide accurate products information (such as stock availability, pricing, products features, images and specifications) and services information, typographical errors may occur.

The colors of our products that appear on the Website will be displayed as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Publishing any form of product/service information (including -but not limited to- marketing proposal, ads, offers, magazines and flyers) on the website does not guarantee stock, offer and price availability online or in store.

Errors may occur in the process of providing product/service and pricing information on the website. The website cannot confirm the pricing and total cost of a product/service until online checkout is completed. In the event that a product/service is listed and invoiced at an incorrect price or with incorrect information due to an error in pricing or product/service information, the website have the right, to either contact you for instructions or cancel your order and notify you of such cancellation. In the event that we accept and process your order online, the total cost will be debited to your credit card account and notifying you by email that the payment has been processed.

Store prices will sometimes differ from the website prices and/or vice versa.

Stock availability and pricing are subject to change without prior notice.


The website provides the possibility to purchase product(s) online and to settle payment online or to pay on delivery based on shipping/delivery method available in India. Payment transactions including authorizations and settlements will be in Indian Rupees.

We accept the following modes of payment:

  • “Cash on Delivery” transactions: a valid copy of ID, should be presented.
  • Online payment transactions: Bank account.
  • Secure Payment Gateway

For online payment transactions, customer will receive on order acknowledgment once the payment has been authorized. We cannot accept any liability if payment is refused or declined by the credit card supplier for any reason. You should check your bank credit card supplier for that.

We do not store your credit card details on the website. All payment details which are entered through the website payment gateway are encrypted when you enter them. Communication to and from the service provider”s site are encrypted too.

We cannot provide any of your payment information obtained via the web to other companies or individuals unless required to by law. This information is processed by our payment merchant.

Credit card details provided by you for benefiting from the online service will be truthful, valid and accurate and you shall use the credit card which is lawfully owned by you. The said information will not be utilized and shared by the online service with any of the third parties unless required for fraud verifications or by law, regulation or court order. The online service will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the responsibility to prove otherwise shall be exclusively on you.

In the event that we are unable to supply the full or portion of the order, we will inform you accordingly. A full or portion refund will be given -through credit card- where you have already been charged for.

Using the online payments facility of the website indicates that you accept these terms. If you do not accept these terms, please do not use this facility.


Cancelation by Umar Bin Abdul Aziz Perfume LLP: reserves the right to cancel the order due to any of the following reason:

  • Payment rejection.
  • Orders placed during prices changes, or orders placed on products with wrong prices changes.
  • Orders placed during stock changes.
  • Order didn’t met any of our e-shopping site terms & conditions.
  • Wrong delivery address given by customer or wrong contact details or due to customer is not reachable.
  • Cancelation by customer: To process cancelation of an order, please contact us. You can cancel the order due to any of the following reason:
    • The product/service(s) are not yet shipped to you. In case of cancelation after the order has been shipped to you, cancelation fees will apply. We have the full right to demonstrate whether an order has been shipped to you by the time of your cancelation request.
    • We are unable to procure / deliver the product/service(s) in a reasonable time; that is (10) working days from the date we confirmed your order.


In case you are not satisfied with your product(s), or the product(s) is defective, within (15) days from the order date, you can request a “Return Material Pre-Authorization” to return the product(s) to Umar Bin Abdul Aziz Perfumes LLP :


  • used or opened products.

Please contact us to obtain Return Material Pre-Authorization (RMPA) before processing a return. “RMPA” are valid for (15) days from date of order.

In the event of a return as a result of product malfunction or manufacturing defect, damage upon delivery or delivery of the wrong product, customer will not be charged for any shipment fees or/and Bank transfer fees. In case of returns for other reasons (i.e. customer needs an exchange or customer changed his mind) shipment fees or/and Bank transfer fees will be charged to the customer.

While preparing for a return, product must be in its original packing with full set of accessories included. We do not accept return of products which have used, are damaged as a result of misuse. Any return, exchange or refund process might take up to 15 working days and at our sole discretion, we may consider returns that do not satisfy the above criteria.


We view protection of your privacy as a very important community principle. We understand clearly that you and your personal information is one of our most important assets. We store and process your information on our servers that are protected by physical as well as technological security devices. We also use third parties to verify and certify our privacy principles. If you object to your information being transferred or used in any way please forward your request to, for customer service support call 7266866670 from India, worldwide call +91 7266866670.

We do not sell or rent your information to any third party without your explicit consent.


When you shop on this site, you may be asked to enter your personal information such as name, email address, billing address, delivery address, phone number, product identification and password. Basic personal details, including your name and email address, also ask you when you sign up to receive the email newsletter

We may ask you for your birthday (optional), which will be used to determine if you want to make changes to your account or order by phone

We do not hold credit card data.

The policy of Umar Bin Abdul Aziz Perfume LLP is based on respect for your privacy with respect to any information we may collect while operating our website. Accordingly, we have developed this Privacy Policy for you to understand how we collect, use, pass and disclose personal information. The following is a summary of our Privacy Policy


We will collect personal data by lawful and proper means, with the knowledge or consent of the person concerned when necessary.

  • We will protect personal data using reasonable security guarantees in order to secure it against loss or theft, to prevent unauthorized access to it, or to prevent it from being disclosed, copied, used or modified. But that does not mean our absolute commitment to this protection
  • We are committed to conducting our business in accordance with these principles in order to ensure the confidentiality, protection and preservation of personal data. Umar Bin Abdul Aziz Perfume LLP may change this Privacy Policy from time to time at the Company’s sole discretion at any time without obligation to notify you of such change.

E- communication

During the registration process, you agree to receive promotional emails from the site. You can later cancel this option and not receive promotional emails by clicking the link at the bottom of any promotional email.

Cancel your marketing subscription

We may communicate with you from time to time for marketing and promotional purposes by email, phone and / or text messages. To be aware of your right to unsubscribe, we always need your consent.

If you don’t want to receive newsletters, marketing or promotional messages, you can follow the unsubscribe instructions in the messages you received. Alternatively, you can click on the “Unsubscribe” link in your emails, set your preferences in the “My Account” section or contact our customer service and they will assist you.

Your choice not to receive any promotional or marketing communications from us will not prevent us from:


Communicate with you by email or otherwise, regarding your current or past relationship with us, including but not limited to, your online transactions or your account.

– Access and view your personal information in the context of maintaining and updating our database and website.

– Use of your personal information in other matters in compliance with our Privacy Policy.

 Availability of the Website

You acknowledge that it is technically impossible that the Website will be provided free of defaults and that UBA cannot take any responsibility for this that defaults may lead to the temporary unavailability of the Website, and that  the operation of the Website may be adversely affected by conditions and performances outside UBA control, such as, for example, transmission and telecommunication links between UBA and you and between UBA and other systems and networks.

UBA may at any time, temporarily or permanently modify or interrupt, all or part of the Website in order to perform maintenance work and/or make improvements and/or changes to the Website. UBA is not liable for any modification to or suspension or interruption of the Website.


To ensure smooth delivery you must provide us a clear delivery address. The delivery address must contain building, villa or flat number, street name, town, city, landmark note, postal code, and must contain valid telephone number and full contact name(s) according to the form provided.

Before placing an order, you are kindly requested to check the product description carefully and you must agree to be bound by the conditions of sales included in “My shopping cart” and “Product information, stock and pricing” terms.

orders for India with value INR 1000/- and above has FREE SHIPPING but orders below INR 1000/- will add INR 100/- as shipping fee.

All orders with payment methos COD (Cash on Delivery) will add collection fee INR 100/-  for India.

Your orders are shipped through “Home Delivery” by our courier partner every day except Sunday & delivered within a maximum of 7 working days for India. international orders subject to shipping and custom clearance.

Return is allowed within 07 days from day of order received and the return products should be sealed not opened or used.

Delivery is normally door-to-door, but there may be some instances where it is not possible due to courier company limitation or local laws. We, and our courier partner, reserve the right not to handover product(s) to a person under the age of 18 years old at the time of the delivery. Customer, after receiving his delivered order, should sign its related proof of delivery.

AMENDMENT OF THE TERMS AND CONDITIONS may at any time modify the Terms and Conditions of the Website without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time on our website. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.


Umar Bin Abdul Aziz Perfumes is a home-grown label producing artisan Attars (Perfume oils) and Bakhous ( Incenses). Our products are delicately hand-crafted using the finest elements.

We value the overall satisfaction of our coustomer and believe in using finest available and authentic ingredients, making our products free of sulphate cleansers and parabens. Our ingredients are environment friendly, cruelty free and ethically sourced from local vendors.

We endeavor to share the quality of our products and advocate the adoption of an better lifestyle by all.


We at Umar Bin Abdul Aziz Perfumes try to process your order in 2-3 business days from our warehouse in Maharashtra, India. Please allow us time to process your orders; in case of any special requests you can send mail at However, during events external to our control delays might happen.

We use third party logistics providers for last mile connectivity. The tracking and shipping updates will be sent to you by the provider over your opted messaging number via SMS.